This Privacy Policy applies to the websites, iOS applications, and other digital services developed, published, or maintained by TapSolve ("we", "us", "our", or "TapSolve").
Our applications may be offered as free, ad-supported, or paid applications and may provide different features depending on the application.
This Privacy Policy explains what information may be collected or processed when you use our websites or applications, how that information may be used, and the choices available to you.
By accessing or using our websites or applications, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
The information we collect or process depends on the particular application or service you use.
We aim to collect and process only information that is reasonably necessary to provide, maintain, secure, and improve our services.
Information You Provide
Some of our applications may allow you to voluntarily provide information when using particular features or contacting us.
For example, you may provide information when:
Contacting us for support
Sending feedback or suggestions
Using an application feature that requires user input
Making an in-app purchase or subscription
We do not intentionally request personal information unless it is necessary for a particular feature or service.
Device and Technical Information
Depending on the application and services used, certain technical information may be automatically processed, including:
Device model
Operating system and version
Application version
Language and region
General network information
Device or advertising identifiers where applicable
Application usage information
Diagnostic information
Crash and performance information
This information may be used to operate, maintain, secure, troubleshoot, and improve our applications.
2. Information Stored on Your Device
Some of our applications may request access to information or permissions on your device, depending on the features they provide.
These permissions may include:
Photos
Camera
Microphone
Location
Contacts
Files
Notifications
Local network access
Other device permissions required for specific features
The exact permissions requested depend on the particular application.
Where information is processed locally by an application, that information may remain on your device and may not be transmitted to or stored on our servers.
You can manage application permissions through your iOS device settings.
3. How We Use Information
Information processed by our applications and services may be used to:
Provide application functionality
Operate and maintain our services
Improve application features
Understand how our applications are used
Diagnose technical problems
Detect and prevent fraud or abuse
Improve application performance and reliability
Provide customer support
Process subscriptions and purchases
Display advertisements where applicable
Comply with applicable legal requirements
We do not intentionally use information for purposes unrelated to the functionality of our services unless disclosed in this Privacy Policy or otherwise permitted by applicable law.
4. Advertising
Some of our applications may be supported by advertising.
We may use third-party advertising services, including Google AdMob, to display advertisements.
Depending on the application, device settings, applicable law, and consent choices, advertising providers may process certain information such as:
Device information
Advertising identifiers where permitted
IP address
Application information
Advertising interaction information
General or approximate location information
Information used for advertising measurement and fraud prevention
Where required, our applications may request permission through Apple's App Tracking Transparency framework before accessing advertising identifiers or performing tracking.
You can manage tracking permissions through your iOS device settings.
For more information about Google's privacy practices:
https://policies.google.com/privacy
For information about Google AdMob:
https://support.google.com/admob/
We do not intentionally use the contents of VPN traffic or VPN browsing activity for advertising purposes.
5. Analytics
Some of our applications may use Firebase Analytics, provided by Google, to understand how users interact with our applications and to improve functionality and performance.
Depending on the application and its configuration, analytics services may process information such as:
Application events and interactions
Application version
Device information
Operating system information
General geographic information
Technical identifiers
Performance and diagnostic information
Analytics information is used to understand application usage and improve our services.
We do not intentionally send the contents of VPN traffic, VPN browsing history, or DNS queries to Firebase Analytics.
For more information about Firebase's privacy practices:
https://firebase.google.com/support/privacy
6. Crash Reporting and Diagnostics
Some of our applications may use crash reporting and diagnostic services, such as Firebase Crashlytics, to identify crashes and improve application stability.
These services may process technical information including:
Crash information
Device model
Operating system version
Application version
Diagnostic information
Performance information
Application state information
Crash and diagnostic information is used to identify technical problems and improve the reliability of our applications.
Crash reporting does not intentionally collect the contents of your VPN traffic or browsing activity.
For more information:
https://firebase.google.com/support/privacy
7. Subscriptions and In-App Purchases
Some of our applications may offer subscriptions, in-app purchases, or other paid features.
Purchases made through our iOS applications are processed through Apple's App Store and StoreKit services.
We do not directly collect or store your credit card, debit card, or other payment card information.
Apple may process payment, billing, and transaction information according to Apple's policies.
We may process limited subscription-related information necessary to determine whether a purchase or subscription is active and to provide the corresponding features.
For more information about Apple's privacy practices:
https://www.apple.com/legal/privacy/
8. VPN Services and Privacy
Certain TapSolve applications may provide VPN services that allow users to establish an encrypted connection between their device and a VPN server.
We understand that VPN services may involve sensitive internet activity, and we are committed to minimizing the information processed in connection with the VPN service.
VPN Traffic
When you use a TapSolve VPN service, your internet traffic is routed through the VPN connection according to the functionality of the application.
We do not intentionally monitor, inspect, record, or store the contents of your VPN traffic.
We do not intentionally collect or maintain records of:
The websites you visit
Your browsing history
The content of your internet communications
The content of files transferred through the VPN
DNS queries associated with your VPN activity
The specific online services you access while connected to the VPN
The VPN service is intended to provide secure connectivity and privacy rather than to monitor your online activities.
VPN Connection Information
Certain technical information may be processed when establishing and maintaining a VPN connection, including, where applicable:
Selected VPN server
Connection status
Connection start and stop events
Application version
Operating system information
VPN configuration information required to establish the connection
Basic technical information required to troubleshoot connection issues
This information is used only as reasonably necessary to provide, maintain, secure, and troubleshoot the VPN service.
IP Address and Network Information
An IP address and other network information may necessarily be processed when establishing an internet or VPN connection.
We do not intentionally use this information to create a profile of your browsing activity or maintain a history of the websites or online services you access through the VPN.
VPN Data and Third Parties
We do not sell your VPN activity, browsing history, or VPN traffic.
We do not intentionally disclose your VPN browsing activity, browsing history, VPN traffic contents, DNS queries, or the websites you visit through the VPN to third parties.
Third-party services used by the application for purposes such as advertising, analytics, or crash reporting may independently process certain technical or application-related information as described elsewhere in this Privacy Policy and in their respective privacy policies.
We do not intentionally provide these services with the contents of your VPN traffic or your browsing history.
VPN Logging
We do not intentionally maintain logs of users' browsing activities or the contents of their VPN traffic.
Any limited technical information that may be processed for operating, securing, maintaining, or troubleshooting the VPN service is not intended to be used to reconstruct or monitor a user's browsing history.
VPN Privacy Commitment
We do not sell, rent, or monetize users' VPN browsing activity.
We do not use VPN browsing activity or VPN traffic contents for advertising, behavioral profiling, or unrelated commercial purposes.
Our VPN service is designed to provide users with secure and private internet connectivity.
9. Third-Party Services
Our applications may use third-party services to provide advertising, analytics, crash reporting, payments, hosting, authentication, or other functionality.
Depending on the application, these services may include:
Google AdMob
Used to provide advertisements in applications that contain advertising.
https://support.google.com/admob/
Firebase Analytics
Used to understand application usage and improve our applications.
https://firebase.google.com/support/privacy
Firebase Crashlytics
If enabled, may be used to identify and diagnose application crashes and technical problems.
https://firebase.google.com/support/privacy
Apple App Store and StoreKit
Used to process purchases and subscriptions made through Apple's App Store.
https://www.apple.com/legal/privacy/
Third-party service providers may process information according to their own privacy policies.
We encourage you to review the privacy policies of third-party services used by the particular application.
10. Data Sharing
TapSolve does not sell personal information.
We do not intentionally disclose personal information to third parties for purposes unrelated to providing, maintaining, securing, or improving our services, except where required or permitted by applicable law.
Certain third-party services integrated into our applications, such as advertising, analytics, and crash-reporting services, may independently process information as described in this Privacy Policy and their respective privacy policies.
The information processed by third-party services depends on the particular application, its configuration, and the services enabled within it.
For VPN services, we do not intentionally provide third parties with the contents of VPN traffic, browsing history, DNS queries, or information about the websites you visit through the VPN.
11. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Information processed locally by an application generally remains on your device until you delete it, remove the application, or otherwise delete it using available functionality.
Information processed by third-party service providers may be retained according to their respective privacy policies and retention practices.
We do not intentionally retain a history of websites visited through our VPN services or the contents of VPN traffic.
Where information is no longer required for a legitimate purpose, we may delete or anonymize it where reasonably possible.
12. Data Deletion and Privacy Requests
If you have questions about personal information that we may control, or if you would like to request deletion of applicable information, you may contact us.
Email: tapsolve@gmail.com
We will review reasonable privacy requests and respond in accordance with applicable laws.
Please note that information independently controlled by third-party service providers may be subject to their own privacy policies and deletion procedures.
13. Your Privacy Choices
Depending on your location and applicable law, you may have rights regarding your personal information, including:
Requesting access to applicable personal information
Requesting correction of inaccurate information
Requesting deletion of applicable information
Withdrawing consent where applicable
Objecting to certain processing
Restricting certain processing where applicable
You can also manage certain permissions and privacy choices through your iOS device settings.
For privacy-related requests, contact:
14. App Tracking Transparency
Some of our applications may use advertising or analytics technologies that could involve tracking as defined by Apple's policies.
Where required, we use Apple's App Tracking Transparency framework to request permission before accessing the Identifier for Advertisers (IDFA) or performing tracking.
You can manage tracking permissions through:
Settings → Privacy & Security → Tracking
The availability and use of tracking may vary between our applications.
15. Children's Privacy
Our websites and applications are not intended to knowingly collect personal information from children in violation of applicable laws.
We do not knowingly request personal information from children for purposes prohibited by applicable law.
If you believe that a child has provided personal information to us that should not have been collected, please contact us at:
16. Security
We take reasonable technical and organizational measures to protect information processed through our services.
However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
While we work to protect information, we cannot guarantee absolute security.
17. International Data Processing
Some third-party service providers used by our applications may process information on servers located outside your country of residence.
Such providers may operate infrastructure in multiple countries and process information according to their own privacy policies and applicable legal requirements.
18. Links to Other Websites and Services
Our websites and applications may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites or services.
We encourage you to review the privacy policies of any third-party website or service that you visit.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our:
Applications
Websites
Services
Third-party providers
Privacy practices
Technology
Legal or regulatory requirements
When changes are made, we will update the Last Updated date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically.
20. Contact Us
If you have any questions, concerns, suggestions, or privacy-related requests regarding our websites or applications, please contact us:
TapSolve
Email: tapsolve@gmail.com
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